Floating Support

Across all our services, we support customers to address their needs and develop the skills and confidence to maintain their tenancies now and into the future. We also provide floating support services for young people, young parents and ex-offenders. Our network of workers offers flexible, personalised support for a variety of different needs to enable people to identify and find the housing choice to meet their needs. We offer a personalised service to help you remain independent in your own home for as long as possible. Working with you, we can help support you to achieve your personal goals whilst continuing to live at home. The level of support you need may vary, so we can change your hours to suit your needs. Our aim is to ensure you remain independent whilst offering new experiences, improving your general well-being and quality of life.

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Befriending Service - in person or via telephone

One of the most popular services within our Floating Support Service is the Befriending scheme, befriending is exactly what it sounds like – getting the BAME communities together to make friends. It provides both practical and emotional support by connecting you to people who have travelled the same path as you.

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Case Management

Phoenix Hills Projects specialize in support and daily living assistance to an array of BAME individuals. Whether you need daily or weekly assistance due to aging, illness, recovery, or rehabilitation, our care givers will provide an individualized service that you can trust. We aim to increase our community’s capacity to lead, community build and create innovative and entrepreneurial social responses to some of our most stuck social issues. After more than 60 years of significant presence here in the UK, deep social issues continue to affect our community. These range from the needs of our children, young people and families through to the emerging needs of a growing elderly population. However, as a community we do not appear to have created a coherent strategy for tackling these or other systemic social issues. Phoenix Projects believes that there is the need to be more conscious and proactive in designing, creating and putting in place essential building blocks to secure future generations here in the UK. Phoenix Hills Projects runs various projects and through our Case Management model.

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